Are my payment details processed securely ?
  • Of course, we use SSL security to secure ALL transactions, data transfer and logins
How can I track my order?
  • Once you purchase an item online from SmartSmart, you will receive a confirmation mail for the purchase, You may receive email within 24 hours which will include the courier page with tracking number.
Can I get a refund/exchange of the product?
  • Yes, you can refund or exchange the product within 14 working days of purchase date in its original condition and with complete accessories in the event that the device is an OBF or is faulty
Can I receive a replacement of product if the received one is faulty?
  • Yes, you can get replacement of the product can be applied within 1-6 working days of delivery of the product received.
What happens if a fault is not covered by warranty?
  • We do offer out of warranty quotations for screen damage or cracked screens